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Over 20 years of experience and expertise in every stage of the fieldwork process, for a solid and long-lasting partnership.

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WHO WE ARE


We are an innovative start-up, highly specialised in fieldwork management. We offer a complete range of services in the field of market research with a high level of expertise and experience in the healthcare sector.

Our mission is to innovate in the sector by introducing new tools and methods of managing the business, combining our expertise in IT with the passion and experience of over 20 years of fieldwork activity.

Our strengths


The Team

Our team is extremely dynamic and flexible, ready to deal with any new challenge. We have an extensive network of highly-qualified professionals, with solid know-how in individual research areas and the various methodologies specific to the sector.

Efficiency

Our step-by-step planning approach, experience and flexibility make us the ideal partner. Guaranteed results from a reliable team with a strong focus on punctuality and quality. We can rely on a widespread field network throughout Italy: area supervisors, quantitative and qualitative interviewers, recruiters, researchers, and translators.

Quality

We follow the strictest quality standards, industry guidelines and codes of conduct: Esomar, EphMRA, BHBIA.

Expertise

Staff with a high level of expertise and soft skills, a love of teamwork and a commitment to continuing professional development.

Innovation

New fieldwork management tools enable us to deliver service of the highest level.

Support

We listen to and seek a deep understanding of the client's needs with a consultancy-based approach.

Processes


At FieldCare we are committed to following the strictest quality standards, industry guidelines and codes of conduct and providing our services always in compliance with the GDPR. We use innovative and personalised software to monitor each stage of the production process.

Qualità

  • Careful selection of suppliers
  • Continuing professional development
  • Rigorous checks on collected data
  • Assessment of each supplier for each order
  • Customer satisfaction analysis
  • Continuous monitoring and improvement

GDPR

  • Data collection, storage, viewing, communication and deletion
  • Protected databases and archives
  • Encryption systems
  • Maximum protection of data supplied by clients
  • Consent monitoring system
  • Advanced IT infrastructure

Do you need more information? Contact us

Copyright © 2021 FieldCare

Creation of the site by TECNASOFT

  • Via Palau 135, 00148 Roma RM
  • N° REA - RM-1633188
    C.F./P.IVA 16078911001
    Cap. Soc. 10.000 Euro i.v.

Who we are

Services


Fieldwork

We work alongside research institutes and agencies in the total management of the operational phase.

Consultancy

We support clients in the research design process to identify the best solutions together.

Full service

We support our clients throughout all research phases: planning, data collection, processing and the presentation of results.

The main services we offer in the consumer, business and healthcare sectors are as follows:

  • Project management
  • Carrying out quantitative interviews (face-to-face, online, telephone, at home, in-hall)
  • Carrying out qualitative interviews (in-depth face-to-face, on web platform, by phone, focus groups in-person or on an online platform), also in English
  • Respondent recruitment with or without a list of contacts
  • Big data collection from social networks
  • Desk research
  • Scripting and hosting of CAWI and CATI questionnaires
  • Editing, coding
  • Transcriptions in Italian and English
  • Translation of materials
  • Data processing
  • Analyses and reports in Italian and English
  • Online platform management
  • Management of respondent incentives
  • Management of adverse events

Tools and sectors of operation


Through the experience built up over time FieldCare has the capacity to operate in various sectors, drawing upon an in-depth knowledge of the specific characteristics of each market:

  • Healthcare, pharmaceutical
  • Food
  • Personal care
  • IT
  • Utilities
  • Advertising and media
  • Third sector

We can carry out studies on concepts, products, brand image and reputation, consumers, behavioural trends, social issues, patient journeys

Our fieldwork systems include:

  • CATI, CAWI, CAPI on the IdSurvey software platform
  • F2F interviews, Focus Groups and IDIs in-person and online using the 3CX communication system
  • Data collection from social media and the web

We are currently developing new, innovative proprietary tools for use in the provision of fieldwork services, through partnerships with IT companies.

Do you need more information? Contact us

Copyright © 2021 FieldCare srl

Creation of the site by TECNASOFT

  • Via Palau 135, 00148 Roma RM
  • N° REA - RM-1633188
  • C.F./P.IVA 16078911001
  • Cap. Soc. 10.000 Euro i.v.

Services

Experience


Operating in healthcare market research requires the ability to establish an ongoing relationship of trust with all stakeholders within the sector: doctors, pharmacists, nurses, payers, patient associations and the patients themselves.

Our entire team's knowledge, previous experience and know-how within the healthcare sector enables us to provide valuable support in any type of medical-pharmaceutical research.

Tools and services


We are able to collect data and produce detailed output using classic, sector-specific methodologies and also using innovative research systems.

We have innovative proprietary software for profiling healthcare professionals in both the public and private sectors: general practitioners, specialists, nurses, KOLs, and payers - all selectable by specialisation, type of facility, geographical area and type of patients treated.

With the collaboration of doctors and patient associations we are also able to contact the patients themselves, including those with rare pathologies.

All services offered by FieldCare are available for the healthcare sector.

Processes


Our team keeps constantly up-to-date with the training offered by pharmaceutical companies for the continuing professional development of everyone involved in the research. We ensure the effective management of adverse events, with punctual and detailed reporting, according to the time frames and methods specified by Pharmacovigilance.

The services provided by FieldCare comply with the guidelines of EphMRA (European Pharmaceutical Market Research Association), BHBIA (British Healthcare Business Intelligence), and - naturally - ICC/ESOMAR.

The highly sensitive and critical nature of the data collected and processed leads us to prioritise the requirements of the GDPR using procedures that are fully integrated into every step of the activities involved.

Do you need more information? Contact us

Copyright © 2021 FieldCare srl

Creation of the site by TECNASOFT

  • Via Palau 135, 00148 Roma RM
  • N° REA - RM-1633188
  • C.F./P.IVA 16078911001
  • Cap. Soc. 10.000 Euro i.v.

Healthcare

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We’re ready to support you in your projects!


FieldCare s.r.l.

Via Palau, 135
00148 Roma (RM)


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Copyright © 2021 FieldCare srl

Creation of the site by TECNASOFT

  • Via Palau 135, 00148 Roma RM
  • N° REA - RM-1633188
  • C.F./P.IVA 16078911001
  • Cap. Soc. 10.000 Euro i.v.

Get in touch